A little help,
so you can keep discovering.遇到問題？
我們來幫你。
Player support for What’s in the Bag? (working title). Questions, a technical issue, or something you would like us to improve? Find help below or get in touch.無論是遊戲異常、購買問題，還是想分享改進建議，都可以在這裡找到幫助。
Write to us聯絡我們
For game support and privacy questions, email:遊戲回饋和隱私相關問題，請傳送郵件至：
ccong8532@163.comPlease never send your Apple Account password, verification codes, full payment card details, or identity documents.請勿傳送 Apple 帳戶密碼、驗證碼、完整銀行卡資訊或身份證件。
Help us understand the issue回饋時請提供
- Your device model and iOS version.
- The game version and the level or screen involved.
- What happened, and the steps that led to it.
- A screenshot, if useful, with personal information hidden.
- 手機型號及 iOS 版本。
- 遊戲版本和出現問題的關卡或介面。
- 具體情況，以及出現問題前的操作。
- 如有幫助，可附截圖，並遮住個人資訊。
Common questions常見問題
The game will not open or has stopped responding.遊戲打不開或沒有響應，怎麼辦？
Close and reopen the game, restart your device, and check the App Store for updates. If the issue continues, email us with the details listed above. Avoid deleting the game as a first step: progress stored only on your device may be lost.
先關閉並重新開啟遊戲、重啟手機，並檢查 App Store 是否有更新。若仍異常，請按上面的說明傳送回饋。不要優先刪除遊戲，以免丟失僅儲存在本機的進度。
Will my progress transfer to another device?換手機後，進度會自動同步嗎？
This version stores game progress on your device and does not provide a developer-operated cloud-save service. Do not assume that progress will transfer or survive deleting the app. Device backups are controlled by your device and Apple settings.
此版本的遊戲進度儲存在裝置本地，沒有開發者提供的雲存檔服務。請不要假定換裝置或刪除遊戲後進度仍會保留。裝置備份由裝置及 Apple 的相關設定管理。
A purchase did not arrive, or I need a refund.購買未到賬，或希望申請退款，怎麼辦？
If in-app purchases are available, first check whether Apple shows the purchase as completed, then reopen the game. If the item is still missing, contact us with the item name, purchase date, and relevant order information, hiding unrelated personal details. Refund requests are handled by Apple at reportaproblem.apple.com; Apple determines eligibility. Do not purchase the same item again simply to troubleshoot.
若遊戲提供應用內購買，請先確認 Apple 顯示訂單已完成，再重新開啟遊戲。若仍未到賬，請提供商品名稱、購買日期及相關訂單資訊，並遮住無關個人資訊。退款可透過 reportaproblem.apple.com 向 Apple 申請，由 Apple 判斷是否符合條件。不要為排查問題重複購買。
How is my information handled?遊戲怎樣處理我的資訊？
Read our Privacy Policy for details about local game data, device language and time settings, support emails, and purchases.請檢視隱私政策，瞭解本地遊戲資料、裝置語言和時間設定、客服郵件及購買資訊的處理方式。
Are leaderboard opponents other online players?排行榜裡的對手是真實線上玩家嗎？
This version uses locally simulated leaderboard opponents. Your nickname and results are stored on your device; this version does not upload them to a public online leaderboard.
此版本的排行榜對手由本地模擬生成。你的暱稱與成績儲存在本機，不會上傳到公共線上排行榜。