What’s in the Bag?翻包找找看PLAYER CARE
YOUR INFORMATION

Privacy, explained.隐私政策

This policy explains how information is handled when you play What’s in the Bag?, visit this website, or contact support.本政策说明你游玩翻包找找看、访问本网站或联系支持时,相关信息如何被处理。

Operator: [Legal name to be added]
Effective date: [Set before publication]
运营者:[运营者法定姓名待填写]
生效日期:[发布前填写]

At a glance简要说明

The game is designed for offline play. Progress and preferences stay on your device; no game account is required. This version does not integrate advertising, analytics, or crash-reporting services and does not automatically send gameplay or crash reports to us. Apple may separately handle diagnostics according to your system settings and its own privacy policy. Information you choose to email to support is handled separately, as explained below.

游戏以离线游玩为主,无需注册游戏账号,进度和偏好保存在本机。此版本不接入广告、统计或崩溃收集服务,不会自动向我们发送游玩或崩溃报告。Apple 可能按你的系统设置和其隐私政策另行处理系统诊断信息。你主动发送给客服的信息另按下文处理。

01. Data stored on your device01. 保存在设备上的数据

The game stores progress, completed levels, energy, coins and items, home-building progress, challenge results, profile selections, language and audio preferences, and purchase-delivery records locally. Local profile names and challenge information are not uploaded to a developer-operated public leaderboard. We do not operate a game-account or cloud-save server for this version and do not receive local save files automatically.

游戏在设备本地保存关卡进度、体力、金币和道具、家园建造进度、挑战结果、个人资料选项、语言与声音设置,以及购买发放记录。本地昵称与挑战信息不会上传到开发者运营的公共排行榜。此版本没有开发者提供的游戏账号或云存档服务器,也不会自动向我们发送存档。

02. Device language, regional settings & time02. 设备语言、地区设置与时间

The game uses the system-provided language/locale to select a supported language, and the device clock, local date, and time-zone offset for energy recovery, daily refreshes, and timed challenges. This processing takes place on your device; these settings are not transmitted to us for analytics or advertising. Locale settings are not GPS location, and the game does not request access to precise location, contacts, your microphone, or your camera.

游戏根据系统提供的语言/地区设置选择支持的语言,并使用设备时钟、当地日期及时区偏移计算体力恢复、每日刷新和限时挑战。这些处理在设备本地进行,不会为了统计或广告而向我们上传这些设置。语言/地区设置不等于 GPS 定位,游戏不请求访问精确位置、通讯录、麦克风或摄像头。

03. App Store purchases03. App Store 应用内购买

If you make an in-app purchase, Apple processes payment under its own terms and privacy policy. We do not receive your full payment card details or Apple Account password. The game uses product identifiers, transaction identifiers, and purchase status to validate purchases, deliver items, and prevent duplicate delivery; delivery records are stored locally. Information you provide for purchase-related support is handled as described in section 04. See Apple’s Privacy Policy.

若你进行应用内购买,支付由 Apple 按其条款与隐私政策处理。我们不会收到你的完整银行卡信息或 Apple 账户密码。游戏使用商品标识、交易标识和购买状态核验购买、发放商品并防止重复发放;发放记录保存在本机。你为处理购买问题主动提供的信息按第 04 节处理。另请参阅 Apple 隐私政策。

Draft review item: confirm this section after the real Apple purchase integration is complete. If a server or verification provider receives transaction data, identify it and update the data handling and retention details before release.草稿待核对:真实苹果内购尚待接入;若使用服务器或第三方验单服务,需在发布前补充接收方、数据处理及保存说明。

04. Information you send to support04. 你主动提供给客服的信息

When you email us, we receive your email address, message, and any screenshots, device details, or order information you choose to send. We use this information to respond, troubleshoot issues, resolve purchase inquiries, and meet applicable legal obligations. Messages are handled through our support mailbox provider, NetEase 163 Mail (网易 163 邮箱). Opening the in-game feedback composer may prefill the game version and selected language; the email is sent only if you choose to send it. We do not sell this information or use it for targeted advertising.

你发送邮件时,我们会收到你的邮箱地址、邮件内容,以及你选择提供的截图、设备资料或订单信息。这些信息用于回复、排查异常、处理购买咨询和履行适用的法律义务;邮件由客服邮箱服务商网易 163 邮箱处理。从游戏反馈入口打开邮件编辑界面时,可能预填游戏版本和所选语言;只有你选择发送后才会发出邮件。我们不出售这些信息,也不将其用于定向广告。

We keep support information only for as long as needed to resolve the request and follow-up issues, unless legal requirements or a dispute require longer retention. You can ask us to delete your correspondence. We will delete information no longer needed, subject to applicable law and the email provider’s backup retention practices.

客服信息只保留到处理请求及相关后续问题所需的期限;法律要求或争议处理需要时可能延长。你可以联系我们申请删除往来邮件。我们会删除不再需要的信息,但仍受适用法律和邮箱服务商备份保留机制约束。

05. Website hosting & third parties05. 网页托管与第三方服务

These website pages do not use advertising, analytics scripts, contact forms, cookies, or local storage. Your language choice is kept only for the current page and in navigation links. This website is hosted by Cloudflare Pages. Cloudflare receives technical request information, such as IP address, browser information, requested URL, and access time, to deliver and secure the website. Its processing and retention are governed by the applicable Cloudflare terms and Cloudflare Privacy Policy.

本网站的页面不使用广告、统计脚本、联系表单、Cookie 或本地存储。语言选择仅保留在当前页面及页面跳转链接中。本网站由 Cloudflare Pages 托管。Cloudflare 为了提供访问与安全服务,会接收 IP 地址、浏览器信息、请求网址及访问时间等技术信息;处理和保存方式适用 Cloudflare 相关条款及 Cloudflare 隐私政策。

[Before the final release: confirm the applicable hosting request-log retention and the privacy policy applicable to the NetEase 163 Mail support mailbox.][正式发布前核对:托管服务适用的访问日志保留方式;网易 163 客服邮箱适用的隐私政策链接。]

External links take you to services with their own privacy policies. Email and hosting providers may process information in countries other than yours under their applicable privacy terms.

外部链接指向的服务遵循各自的隐私政策。邮箱与托管服务商可能按各自适用的隐私条款,在你所在国家/地区以外处理信息。

06. Retention, deletion & your choices06. 保存、删除与你的选择

Local game information remains on your device until it is replaced, removed through an available reset option, or removed with the app’s data. Deleting the app may permanently remove progress and consumable-item records. Device or cloud backups may retain copies according to your Apple and device settings; we cannot access or erase those backups. There is no developer-hosted game account to delete in this version.

本地游戏信息会保留在设备上,直到被覆盖、通过可用的重置功能移除,或随应用数据一起删除。删除应用可能永久丢失进度和消耗型道具记录。设备或云备份可能按 Apple 及设备设置保留副本,我们无法访问或删除这些备份。此版本不存在需要删除的开发者服务器游戏账号。

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of personal information we hold, object to certain processing, or complain to a privacy authority. Contact us to make a request. We may ask for proportionate information to verify that the request is yours. We cannot retrieve local saves we do not hold.

根据你所在地区的法律,你可能有权访问、更正、删除或限制使用我们持有的个人信息,反对某些处理,或向隐私监管机构投诉。可通过邮箱提出请求。我们可能要求合理、必要的信息来确认请求属于你本人;我们无法取回从未持有的本地存档。

07. Children’s privacy07. 儿童隐私

We do not knowingly collect children’s personal information through the game. A parent or guardian who believes a child has provided personal information through support can contact us to request review and deletion, subject to applicable law. Purchases should be managed through the device’s parental controls and Apple’s family settings.

我们不会有意通过游戏收集儿童个人信息。如果家长或监护人认为儿童通过客服渠道提供了个人信息,可联系我们核查,并依适用法律申请删除。购买行为可通过设备家长控制和 Apple 家庭设置管理。

08. Updates & contact08. 政策更新与联系方式

If the game’s data practices change, we will update this policy and its effective date, and provide additional notice or obtain consent where required. For privacy questions or requests, contact ccong8532@163.com. Operator: [Legal name and applicable contact details to be added].

若游戏的数据处理方式变化,我们会更新本政策及生效日期,并在法律要求时另行通知或征得同意。隐私问题及相关请求请联系:ccong8532@163.com。运营者:[法定姓名及适用联系资料待填写]。